Privacy Policy

At VXS, we take your privacy very seriously. Please read our privacy policy below to find out how and why we use your information when using and purchasing from our website.

VXS Gym Wear Limited ("we," "us," "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website ("Site") and use our services.

1. Information We Collect

We may collect and process the following personal data:

  • Personal Information: Name, email address, phone number, shipping and billing addresses.

  • Account Details: Login credentials, purchase history, and preferences.

  • Payment Information: Card details and transaction data (processed securely by third-party payment processors).

  • Technical Data: IP address, browser type, operating system, and device information.

  • Cookies and Tracking Data: Information collected through cookies, pixels, and similar technologies.

2. How We Use Your Information

We use your personal data to:

  • Process and fulfill orders, returns, and refunds.

  • Provide customer support and respond to inquiries.

  • Improve our website, products, and services.

  • Send promotional materials, newsletters, and offers (if you have opted in).

  • Prevent fraud and maintain security.

  • Comply with legal and regulatory obligations.

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share it with:

  • Service Providers: Payment processors, delivery partners, and marketing platforms.

  • Legal Authorities: When required to comply with legal obligations.

  • Business Transfers: In case of a merger, sale, or acquisition of the company.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, or loss. However, no online transmission is 100% secure, and you share information at your own risk.

5. Your Rights

Under UK data protection laws, you have the right to:

  • Access, update, or delete your personal data.

  • Object to or restrict processing.

  • Withdraw consent for marketing communications.

  • Request data portability.

  • Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, please contact us at info [at] vxsgymwear.co.uk

6. Cookies & Tracking Technologies

Our website uses cookies to improve user experience. You can manage or disable cookies through your browser settings. 

7. Retention Period

We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Marketing & Communication Preferences

9.1. If you opt in to receive marketing communications from us, we may send you emails, SMS messages, or other digital communications about our products, promotions, and offers.

9.2. You can update your communication preferences or unsubscribe at any time by:

  • Clicking the "unsubscribe" link in marketing emails.

  • Adjusting your preferences in your account settings.

  • Contacting us directly at info [at] vxsgymwear.co.uk

9.3. Please note that even if you opt out of marketing communications, we may still send you essential service-related messages, such as order confirmations, security updates, and account notifications.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

VXS Gym Wear Limited

The Meeting Rooms, Saville Street,

CO14 8PJ, UNITED KINGDOM

info [at] vxsgymwear.co.uk